Of course you can! Smart Alto is probably the biggest asset you will have in your lead follow-up arsenal. That being said, it is still only one part of a follow-up system and additional contact is recommended and encouraged.
Emails, phone calls, personal texts from you, etc. will all assist with creating a relationship with your leads and increase your conversion rate. Our most successful clients are those who have a robust follow-up system that rests on the backbone of Smart Alto.